Lookfantastic Double 11 Shopping Carnival is here! The event runs from 11/7 to 11/14, with discounts across the entire site as low as 43% off — the perfect time to stock up! Use code: SDX11;
Ordering Guide:
1. Alipay is supported, but please make sure to click "Return to Merchant" after payment until you are back on the website page and the order is displayed as successful. Do not close the page, otherwise the order may be delayed by several hours before it goes through.
2. Direct shipping carries some risk (it is recommended to avoid popular cities). Do not order too many products or spend too much in a single purchase; placing multiple smaller orders is safer.
3. This site offers free global shipping for orders over 380 RMB, delivered via EMS.
4. The Chinese official website customer service is online daily from 8:00 AM to 12:00 AM Beijing time.
5. For customers who place orders on lookfantastic.cn shipped to Mainland China after December 15, 2020 (Beijing time), and whose actual payment amount (excluding amounts from red packets or account balance) exceeds 80 pounds or 700 RMB, if corresponding taxes are paid according to relevant laws and regulations, they can receive a tax subsidy account balance of up to 25 pounds or 220 RMB with no minimum spend requirement (the account balance can only be used on the aforementioned website). You can contact the website customer service to claim it within 6 months of placing the order; no claims will be accepted after this period. The account balance is valid for 60 days from the date of claim and will automatically expire without compensation.
6. When contacting the official website customer service, please provide and present (i) your order number; (ii) a screenshot of your order including and showing the order amount and order date; (iii) the customs duty payment certificate and handling fee payment certificate to prove your eligibility for the claim.
7. Sunshine Customs Clearance is back! Prepaid taxes, direct shipping via SF Express, no need for consumers to handle customs clearance procedures themselves, enabling fast customs clearance, more favorable, convenient, and time-saving! No need to worry about additional taxes either.
Tips:
The lookfantastic Chinese official website is the Chinese version of lookfantastic. The products on the site are almost identical to the English site, including promotions and events.
