Net-a-porter Asia Pacific official website's Double 11 early access has started. Use code for 25% off, promo code SINGLES25;
Cannot be shipped directly to Mainland China, only to Hong Kong and Macau addresses. Free shipping to Hong Kong on orders over HKD 2,500.
Overseas Shopping Guide:
1. NET-A-PORTER accepts VISA, MASTERCARD dual/multi-currency credit cards, as well as PayPal, Alipay, and UnionPay payments.
2. NET-A-PORTER Hong Kong site requires the delivery address to be in Hong Kong. Register an account directly, place an order, and pay. Shipping fees and the final payment amount will be automatically displayed at checkout. It's just like shopping online in Mainland China; pay and wait for delivery.
3. NET-A-PORTER delivers to Hong Kong via DHL and other couriers. Free shipping on orders over HKD 3,000. The official delivery time is: Monday to Friday, between 9:00 AM and 5:00 PM. Goods are received within 2-3 working days after placing the order. Net-a-Porter sometimes offers free shipping promotions, which are announced via email.
4. Customer Service: 24/7 customer service hotline: 400 810 2684. You can also use email:
5. Returns: The site offers fast delivery and free returns and exchanges within 28 days. However, while all exchanges are free of shipping charges, customers outside Hong Kong are responsible for applicable duties and other taxes.
6. Reminder: You can access different country sites by switching the country at the top of the NET-A-PORTER page to view all products available for direct shipping to that country. Due to different trade policies in various countries, some NET-A-PORTER products do not support global direct shipping. For example, some products cannot be shipped directly to Mainland China but can be shipped directly to Hong Kong.
Note: NET-A-PORTER does not support cross-region checkout. Orders placed in one region can only be shipped directly to that region. Please switch to the country/region you want to ship to before purchasing.
If the discounted price for products shipped directly to Hong Kong is significantly lower than shipping directly to Mainland China, Mainland China users can find a Hong Kong forwarding warehouse. After the package arrives in Hong Kong, it can be forwarded to the mainland or picked up in person. It saves money and is worth the effort. Reference Process: ① Register on the forwarding company's website to get a Hong Kong delivery address -> ② Place an order on NET-A-PORTER using the address obtained above -> ③ The package is sent to the forwarding company's Hong Kong warehouse -> ④ Arrange forwarding to Mainland China or pick-up on the forwarding company's website -> ⑤ Clear customs and pay duties upon entering Mainland China -> ⑥ Delivered to your doorstep.
Brand Guide:
Net-a-Porter is a globally renowned luxury e-commerce website, selling products including clothing, bags, shoes, jewelry, watches, accessories, lingerie, beauty and skincare, covering world-famous brands with a vast selection of products. Net-a-Porter has official sites in many countries and regions worldwide. Among them, Net-a-Porter Hong Kong site mainly serves consumers in Hong Kong.
