NET-A-PORTER official site now has an extra 20% off flash sale on selected FW25 items, use code FLASH20 ;
Shopping Guide:
NET-A-PORTER supports VISA, MASTERCARD dual/multi-currency credit cards, as well as PayPal, Alipay, and UnionPay payments;
The NET-A-PORTER US website requires a US shipping address. Simply register an account, place your order, and pay. Shipping costs and the final payment amount will be automatically calculated at checkout. It's just like shopping online in mainland China - pay and wait for delivery.
NET-A-PORTER ships to the US via couriers like DHL. Free shipping on orders over $150. The official delivery time is: Monday to Friday, between 9 AM and 5 PM, with goods received within 2-3 working days after placing the order. Net-a-Porter sometimes offers free shipping promotions, which are announced via email.
About Customer Service: 24/7 customer service hotline: 400 810 2684, or you can use email:
About Returns: The site offers fast shipping and free returns and exchanges within 28 days. However, while all exchanges are free of shipping charges, customers outside of Hong Kong are responsible for applicable duties and other taxes.
Reminder: You can access different country sites by switching the country at the top of the NET-A-PORTER website to see all items that ship to that country. Due to different trade policies in various countries, some NET-A-PORTER products do not support global shipping. For example, some products do not ship directly to mainland China but do ship to the US.
Note: NET-A-PORTER does not allow cross-region checkout. Orders placed in one region can only be shipped to that region. Please switch to the country/region you want to ship to before purchasing.
If the discounted price for shipping a product directly to the US is much lower than shipping directly to mainland China, mainland Chinese users can find a US forwarding warehouse. After the package arrives in the US, it can be forwarded back to mainland China. It's worth the effort to save money.
Reference Process: ① Register on a forwarding company's website to get a US shipping address -> ② Place an order on NET-A-PORTER using the address obtained above -> ③ The package is sent to the forwarding company's US warehouse -> ④ Arrange on the forwarding company's website for them to forward it to China -> ⑤ Clear customs and pay duties upon arrival in mainland China -> ⑥ Delivered to your doorstep.
Brand Guide:
Net-a-Porter is a global luxury online retailer. Besides high-end luxury brands like Miu Miu and Gucci, it also features many mid-range American brands.
