Spotahome is an online rental platform. Landlords list rental properties, and Spotahome verifies the authenticity of the listings, taking high-definition photos, videos, and floor plans to upload to the official website, along with detailed room information including room size, furniture, transportation, surrounding buildings, and various specifics.
Tenants can book rooms online by paying a fee. The room is locked for 24 hours after booking. Once the transaction is confirmed, the payment is held by Spotahome and is only transferred to the landlord's account 48 hours after the tenant checks in, ensuring the tenant's funds are secure. Considering rental needs such as studying abroad or overseas assignments, Spotahome supports 8 European languages.
In addition to ensuring tenant fund security and listing authenticity, Spotahome also offers supplementary services. For example, if a landlord backs out after renting out a room, Spotahome will provide the tenant with an alternative property and cover any additional hotel expenses incurred.