At Zappos.com, our mission is simple: to live and deliver WOW. Twenty years ago, we started as a small online retailer that only sold shoes. Today, we still sell shoes — along with clothing, handbags, accessories, and more. The "more" is about delivering the best customer service, customer experience, and company culture. Our goal is to inspire the world by showing the possibility of bringing happiness to customers, employees, suppliers, shareholders, and the community in a long-term, sustainable way. We hope that in the future, people won't even realize we started out selling shoes online. Instead, they will know Zappos as a service company that happens to sell shoes.
Zappos US Shoes, Clothing & Accessories Shopping Website
