Cotton On is a fast fashion brand from Australia, selling products including women's wear, men's wear, children's wear, home goods, and beauty products. Its designs follow the latest trends at affordable prices, making it very popular among young consumers. Today, Xiao O is sharing a guide on how to shop and order directly from the Cotton On US official website for international shipping.
1. First, open the Cotton On US official website
Cotton On US official website link: https://cottonon.com/US/
2. Click the account icon in the top right corner, the account center will pop up, and you will see "Login in" to log in with your email.
3. If you haven't registered, click "register" below to go to the registration page and sign up.
4. After completing registration, return to the official website, select your desired items, choose the size and specifications, and add them to the shopping cart.
5. Check if the order in the shopping cart is correct. If you need to add items to meet a minimum for a discount, you can continue adding. If you have a discount code, you can enter it here to get the offer.
6. Next, add the shipping address. If shipping directly to China, select "CHINA" as the country and fill in your domestic address. If using a forwarding service, select the country of the forwarding company's address.
7. Then proceed to the payment page. Using credit card payment as an example, fill in the credit card number, expiration date, and security code. Once confirmed, submit the order.
That's the guide for international shopping on the Cotton On US official website. After successfully placing an order, you will receive an order confirmation email from Cotton On US. Once the item is shipped, you will receive a shipping confirmation email. If using a forwarding service, you need to use the tracking number from the shipping email to pre-register the package with the forwarding company. After the package arrives at the forwarding warehouse, pay the shipping fee and wait for it to be dispatched and delivered.
Notes for ordering on the Cotton On US official website:
1. The website does not require a VPN; it can be accessed normally from domestic networks, but loading may be slow, so using a VPN is recommended.
2. Orders cannot be modified or canceled by yourself after placement. If the order has not been shipped, you can contact customer service during business hours to modify or cancel the order.
3. When registering an account, the password must include uppercase and lowercase letters, numbers, and special symbols.
4. Orders shipped directly to China are generally dispatched within 1-4 business days and delivered within 4-20 business days.
5. The website supports returns. After a successful return, the refund will be processed within 10 business days.
6. The official website supports VISA, Mastercard, and PayPal payments.
7. It supports direct shipping to China and forwarding services. Orders within the US ship free for orders over $60; otherwise, a $7 shipping fee applies. Orders shipped directly to China incur a $30 shipping fee.
8. Customer service phone: (844) 319-5970; the website supports online customer service. Find the red "chat" button in the bottom right corner of the page to start an online chat. Online hours: Pacific Standard Time 9:00 AM to 6:00 PM.