Harrods, the world-renowned department store, boasts a history of over 180 years. It has grown into a globally celebrated shopping paradise, perfectly symbolizing British luxury. As a trendsetting fashion pioneer, brands such as Saint Laurent, MaxMara, Givenchy, Burberry, Stella McCartney, Chloe, Gucci, and many others enjoy a stellar reputation in the UK, attracting a large following. Its online store also covers a wide range of categories including men's and women's clothing, shoes, bags, food, and general merchandise, with a comprehensive selection of brands. Today, Harrods continues to uphold its philosophy of "Anything is Possible," constantly writing new chapters in its legend and leading the global luxury retail industry.
Next, let's look at the mobile shopping process for Harrods:
Harrods Official Website: https://www.harrods.com
1. First, click the profile icon in the top right corner of the homepage to register or log in:
Existing users can log in with their email and password. New members should click "Register" below to create a new account.
Note: You can choose to join Harrods Rewards, earning points on both online and in-store purchases. You can also enjoy occasional 10% off member days throughout the year. The higher your points, the higher your tier, and different tiers come with upgraded privileges, such as Pre-Sale early access, etc.:
2. New customer registration: fill in the required personal information on the website, such as address and contact details, to complete the registration:
3. Registration complete, now it's time to start shopping! You can click the menu icon in the top left corner of the page to browse products by category, or use the search bar to find items. On the product page, select the size, color, and quantity, then add to cart:
4. Go to your shopping cart. You can make further adjustments to your items here, or proceed directly to checkout:
5. First step of checkout: enter your shipping address. You can select the UK or your home country for delivery. However, direct shipping to China uses DHL Express and is processed as personal parcels. For luxury goods like these, personal customs declaration starts at 30%, which isn't very cost-effective. We recommend using a forwarding service. Shipping within the UK has a fixed fee of ￡5.95.
Since this is a UK website, shipping to any country outside the UK is considered international shipping, and the shipping method is fixed. The official website currently supports direct shipping to China and Hong Kong SAR, China. If you choose direct shipping to China or Hong Kong SAR, China, VAT will be automatically deducted, and Chinese customs duties will be pre-collected. This is very convenient. Delivery time is approximately 6-10 working days. Important note: Products marked "Inc. Local Duty & Taxes" are not eligible for VAT deduction on direct shipping.
Regarding payment methods, Harrods accepts Visa, Visa Debit/Delta, MasterCard, JCB, Maestro UK and International, American Express, PayPal, China UnionPay, and Harrods Gift Cards. If you choose to pay in RMB for direct shipping to China, you can also use Alipay, which is very convenient.
6. Once all the above information is confirmed correct, you can submit your order! Then just wait for the website's email notification that your item has been dispatched, and sit back and wait for delivery.
Tips:
1. Order Tracking:
Harrods will send an email confirming the dispatch of your item. This email will contain a Tracking Number. Usually, this Tracking Number in the email is a hyperlink, meaning clicking on the number in the email will automatically redirect you to the courier's tracking page, where you can see your package's location. You can also copy the Tracking Number and paste it into the courier's official website to track it.
2. Returns and Exchanges
Harrods accepts unconditional returns within 14 days of receiving your product. You will receive a full refund of all payments made (some special products may not be refunded in cash but replaced with a gift card or equivalent item; please see the official website for details). However, some brands cannot be refunded in-store. For more details and brand-specific refund restrictions, please refer to the official website. Once the return is successful, the refund will be credited back to your card or account via your original payment method.