Lilysilk is a silk brand headquartered in the United States, offering high-quality, affordable luxury silk apparel and home accessories to consumers worldwide. Adhering to the brand philosophy of "Live Spectacularly," Lilysilk pursues not only exquisite and beautiful designs but also focuses on comfort and everyday practicality. Today, we share the latest 2023 overseas shopping tutorial for the Lilysilk US official website. Those who are unsure can click to bookmark it.
1. Lilysilk US Official Website Overseas Shopping Guide
1. First, open the Lilysilk US official website
Lilysilk US official website entry URL: https://www.lilysilk.com/us/
2. Click the person icon in the top right corner to access the account center and go to the login page
3. Registered users enter their account and password to log in. Unregistered users click "JOIN US" on the right to register
4. Enter the following registration information and submit
5. After registration, return to browse by category or search for your favorite silk apparel, select the size and specifications, and add to cart
6. Then go to the shopping cart to review your order. Users with a promo code or gift card can enter it below to get a discount. Returning users can also redeem points.
7. After that, proceed to the next step to fill in the shipping address. The official website does not support direct shipping; simply copy the address from your freight forwarder. The default billing address is the same as the shipping address.
8. Then proceed to express checkout. Using credit card payment as an example, enter your credit card number, expiration date, and security code. After verifying the information is correct, submit the order.
9. The above is the overseas shopping order process for the Lilysilk US official website. Orders within the US typically arrive within 3-8 business days after placing the order. At that time, you can take the tracking number to your freight forwarder to pre-declare the package. Once the package arrives at the warehouse, submit the forwarding order, pay the shipping fee, and wait for the package to be shipped out and received. If you have any questions during the shopping process, you can contact the website customer service. Click "Contact Us" at the bottom of the homepage.
For points, please refer to the image below:
2. Other Notes for Lilysilk US Official Website Overseas Shopping
1. Free shipping on orders over $69 within the US; a $10 shipping fee applies for orders under that amount.
2. Delivery within the US takes 3-8 business days after placing the order.
3. Order cancellation is not supported once the item has been shipped.
4. Returns and refunds are supported within 30 days of placing the order. Items must be returned in their original condition. Refunds will be processed within 3-5 business days after the return is successfully received.
5. A $10 return shipping fee is deducted from the refund. If it is your first return, the merchant will subsidize the $10 shipping fee.
6. Subscribe via WhatsApp, enter your phone number to register, and enjoy a 12% discount on all items.
7. Registering an account gives you 500 bonus points. 100 points equal $1 USD, usable at checkout.
8. Email customer service:
9. The official website supports VISA, American Express, MasterCard, and PayPal. Shipping does not support direct delivery to China; freight forwarding is supported.