Harrods in the UK is the world's most prestigious department store, with a history of over 180 years. It has grown into a globally renowned shopping paradise, perfectly symbolizing British luxury. As a trendsetting fashion pioneer, brands such as Saint Laurent, MaxMara, Givenchy, Burberry, Stella McCartney, Chloe, Gucci, and many others enjoy a high reputation in the UK, attracting a large following. The online store also covers major categories including men's and women's clothing, shoes, bags, and food and groceries, with a complete range of brands. Today, Harrods continues to uphold its philosophy of "anything is possible," constantly writing new chapters and leading the global luxury retail industry.
Next, let's take a look at the mobile shopping process for Harrods:
Harrods Official Website: https://www.harrods.com
1. First, click the profile icon in the top right corner of the homepage to register or log in:
Existing users can log in with their email and password. New members should click "Register" below to create a new account.
Note: You can choose to join Harrods Rewards membership to earn points on both online and in-store purchases. You can also enjoy occasional 10% off member days throughout the year. The higher your points, the higher your tier, and different tiers come with upgraded privileges, such as Pre-Sale early access, etc.:
2. New customer registration: Fill in the required personal information, such as address and contact details, to complete the registration:
3. Once registered, it's time to start shopping! You can click the menu in the top left corner to browse by category, or use the search bar to find products. On the product page, select size, color, and quantity, then add to cart:
4. Enter the shopping cart. You can make further adjustments to the items, or proceed directly to checkout if no changes are needed:
5. Step one of checkout: Enter the shipping address. You can choose to ship to the UK or domestically. However, direct shipping to China uses DHL Express and is declared as personal parcels. For luxury goods like these, personal declaration starts at 30% duty, which is not very cost-effective. We recommend using a forwarding service. Shipping within the UK has a fixed fee of ￡5.95.
Since this is a UK website, shipping to any country outside the UK is considered international shipping, and the shipping method is fixed. The official website currently supports direct shipping to Mainland China and Hong Kong SAR. If you choose direct shipping to Mainland China or Hong Kong SAR, VAT will be automatically deducted, and Chinese customs duties will be prepaid. This is very convenient. Delivery usually takes 6-10 working days. Please note: Products marked "Inc. Local Duty & Taxes" are not eligible for tax-free direct shipping.
Regarding payment methods, Harrods accepts Visa, Visa Debit/Delta, MasterCard, JCB, Maestro UK and International, American Express, PayPal, China UnionPay, and Harrods Gift Cards. If you choose to pay in RMB for direct shipping to China, you can also use Alipay, which is very convenient.
6. Once all the above information is confirmed correct, you can submit the order! Then just wait for the website's email notification that the item has been shipped, and sit back and wait for your delivery.
Tips:
1. Order Tracking:
After the item is dispatched, Harrods will send a confirmation email containing a Tracking Number. This Tracking Number in the email usually comes with a hyperlink. Simply click the number in the email, and the page will automatically redirect to the courier status, allowing you to see where your package is. You can also copy the Tracking Number and paste it on the courier's official website to track it.
2. Returns and Exchanges
Harrods accepts unconditional returns within 14 days of receiving your product. You will receive a full refund of all payments made (some special products may not be refunded in cash but replaced with a gift card or equivalent item; see the official website for details). However, some brands cannot be refunded in-store. For more details and brand-specific refund restrictions, please refer to the official website. Once the return is successful, the refund will be credited back to your card or account via the original payment method.