Olivela is a luxury retailer founded in 2017, headquartered in New York City, USA. The company offers a wide range of fashion clothing, footwear, accessories, and beauty products from high-end brands, selling fashion and beauty labels such as Moncler, Jimmy Choo, and Augustinus Bader. Today, Xiao O is mainly sharing the overseas ordering process on the Olivela US official website, so that those who want to shop at Olivela in 2024 can easily purchase their favorite items.
I. Olivela US Official Website Overseas Ordering Tutorial
1. Open the Olivela official website
Olivela official website link: https://www.olivela.com/
2. Click the menu on the left side, scroll down to find the login/register button
3. Registered users can simply enter their account and password to log in. Users without an account can switch to the Create account tab to register.
Simply fill in your name and account information and submit to register.
4. After completing registration, return to the official website to browse and find your favorite clothes or other items. Select the specifications and add them to the shopping cart.
5. Click on the shopping cart to check if the order information is correct. If everything is fine, proceed to the checkout process.
6. The next screen will show some product recommendations. If not interested, simply skip and continue. If you find an item you like, you can click to add it to the cart.
7. Next, fill in the shipping information. Follow the image below to enter the address details of your freight forwarder.
8. Then select the shipping time (the default free shipping within the US applies). If you have a discount code, you can enter it above to get the discount.
9. Next, enter the payment interface. You can also enter a discount code here. If you didn't use a discount or gift card in the previous step, you can enter it again. Then, fill in the relevant credit card payment information one by one. Check the box to confirm the billing address is the same as the shipping address, and submit the payment. That's it!
10. The above is the overseas shopping guide for the Olivela US official website. After successfully placing an order, you will receive an order confirmation email from the Olivela US official website. When the item is shipped, you will receive a shipping email. If you choose a freight forwarder, you need to use the tracking number from the shipping email to pre-declare the package with the freight forwarder. After the package arrives at the forwarder, pay the shipping fee and wait for it to be shipped out. Isn't it simple? If you have any questions later, you can contact customer service through the Olivela US official website.
II. Olivela US Official Website Overseas Shopping Tips
1. The Olivela US official website supports payments via Visa, MasterCard, American Express, and PayPal.
2. Orders within the US on the Olivela official website ship for free and support freight forwarding.
3. Customer service phone: 1-855-454-2978 or 44-808-169-3141
4. Orders placed on the Olivela official website cannot be modified after submission. You can contact customer service to cancel the order. The website supports returns within 30 days of shipment. After the merchant receives the returned package, the refund will be processed within 14 days and returned to the original payment method.
5. The Olivela official website does not require a VPN; it can be accessed normally from domestic networks.
6. New users registering on the Olivela official website can enjoy a 15% discount on their first order.