Recently, the Estee Lauder US official website issued the following announcement:
The Estee Lauder US official website will not provide exchanges or refunds for any goods delivered to freight forwarders. The Estee Lauder official website is not responsible for damage, defects, material discrepancies, or loss of goods delivered to freight forwarders. If you choose to use a freight forwarder, we recommend that the forwarder immediately refuse any damaged packages. If a package is found to be lost or damaged after being signed for by the freight agent, the receiving party (the freight forwarder) shall be responsible.
Upon seeing this news, some netizens were quite angry, saying it's because more and more people are freeloading and exploiting loopholes, being insatiably greedy. Some even proudly show off their exploits, making it really unsightly.
Regardless, this serves as a reminder for netizens who frequently shop on the Estee Lauder US official website: double-check your items before placing an order. Overseas shopping is becoming increasingly difficult.