MODES is a renowned Italian luxury e-commerce store, offering products from top-tier brands like Burberry, Loewe, Balenciaga, Chanel, Givenchy, Prada, Fendi, as well as independent designer labels. With a comprehensive selection, it features all the must-have IT bags and trendy sneakers each year, making it a great destination for overseas luxury shopping.
For beginners unfamiliar with the site, today we share a MODES official website direct mail shopping tutorial, teaching you how to purchase your favorite items on MODES. Those unfamiliar with the MODES ordering process can bookmark this MODES shopping guide.
1. MODES Official Website Direct Mail Ordering Tutorial
1. First, open the MODES official website
MODES official website entrance: https://www.modes.com/
2. Click the account icon in the top right corner to go to the login/registration page
3. If you already have an account, simply enter your email and password to log in
4. For new users, scroll down, click register, fill in the information, and submit (Note: New users registering with email can enjoy a 10% discount on their first order. Enter the promo code: MODES at checkout.)
5. After registration, return to the official website, select your desired items, and add them to the cart
6. Review your order in the shopping cart and click next
7. Fill in the shipping information. For direct mail, enter your domestic address. For forwarding, copy the address provided by your freight forwarder.
8. After completing the address, select the shipping method
9. Then fill in the payment information. Out of habit, we use credit card payment, but the site also supports Alipay.
10. Finally, review the order details. You can apply a promo code here if you have one. Once everything is correct, submit the order.
That's the entire ordering process on the MODES official website. Generally, the site will dispatch and deliver the order within 5-8 working days. If using a forwarding address, you can take the tracking number to your freight forwarder to pre-declare the package. Once the package arrives at the forwarder, submit the forwarding order, pay the shipping fee, and wait for the package to be shipped out and received.
2. Other Notes for Ordering on MODES Official Website
1. The site supports direct mail as well as ordering with a forwarding address.
2. Free shipping on all orders. Free returns are accepted within 14 days of package delivery, provided the items are unused and in their original condition.
3. After placing an order, the site will arrange shipment within 2-4 working days and complete delivery within 5-8 working days.
4. The shipping method is DHL Express. Direct mail carries a risk of customs duties. If unfortunately taxed, you will need to pay the duties yourself. It is recommended to control the order amount reasonably.
Phone Customer Service: +1 332-239-5950 (USA), +44 20 3885 1317 (UK), +39 02 8148 0038 (Italy)
Email Customer Service:
If you have any questions during shopping, feel free to contact customer service via the website. You can reach them through the homepage footer - Help - Contact Us.